At Sivakasi Rockets, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect:

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us during your interaction with our website or during the purchase process. This may include your name, email address, phone number, billing and shipping address, and payment details.

1.2 Device and Usage Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, and pages viewed.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your preferences and browsing activities. Cookies are small files stored on your device that help us enhance your experience and provide personalized features. You can choose to disable cookies through your browser settings, although this may affect certain functionality of our website.

2. Use of Collected Information:

2.1 Providing Services: We may use your personal information to process your orders, fulfill your purchases, and provide customer support. This includes communicating with you regarding your orders, providing shipment notifications, and resolving any issues or inquiries.

2.2 Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates about our products, events, or services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in each email or contacting us directly.

2.3 Website Improvement: We analyze the information collected to improve our website, enhance its functionality, and personalize your experience. This includes monitoring trends, analyzing user preferences, and optimizing our website’s performance and usability.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, and to respond to lawful requests or legal authorities.

3. Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers to assist us in operating our website, conducting our business, and providing our services. These service providers are obligated to use your information only for the purposes specified by us and in compliance with applicable data protection laws.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulations, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you acknowledge and accept this risk.

5. Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information without the consent of a parent or guardian, please contact us, and we will take appropriate steps to remove the information from our systems.

6. Your Rights:

You have certain rights regarding your personal information, including:

6.1 Access and Rectification: You can request access to your personal information we hold and ask for corrections or updates to any inaccuracies.

6.2 Data Erasure: You have the right to request the deletion of your personal information, subject to any legal obligations or legitimate interests that may require its retention.

6.3 Marketing Opt-out: You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails or contacting us directly.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. We encourage you to review this policy periodically to stay informed about our information practices.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: sales@sivakasirockets.com

Thank you for trusting Sivakasi Rockets. We are committed to protecting your privacy and ensuring the security of your personal information.