1. Legal Compliance

By using this website and submitting enquiries, you acknowledge and agree that:

• This website is for enquiry purposes only and does not facilitate direct online sales of firecrackers.
• All transactions will be conducted in compliance with applicable Indian laws and regulations.
• You understand that online sale of firecrackers is prohibited as per Supreme Court orders.
• Any purchase will be completed through offline channels after proper verification and compliance checks.

2. Enquiry Process

When you submit an enquiry through our website:

• You are requesting information about our products and services.
• No payment is processed through this website.
• All pricing, availability, and delivery details will be communicated separately.
• Orders are subject to verification, stock availability, and legal compliance.

3. Customer Responsibilities

By submitting an enquiry, you confirm that:

• You are of legal age (18+ years) to purchase firecrackers in your jurisdiction.
• You will use firecrackers responsibly and in accordance with local laws.
• You understand the safety risks associated with firecrackers and will follow all safety guidelines.
• You will not use our products in areas where firecrackers are banned or restricted.
• You provide accurate contact information for order processing.

4. Product Information

• All product information is provided for reference purposes only.
• Actual products may vary in appearance, specifications, or availability.
• Prices displayed are indicative and subject to change without notice.
• Final pricing will be communicated during order confirmation.

5. Order Processing

• All enquiries will be processed within 24 hours during business days.
• Orders are subject to verification of customer details and delivery address.
• We reserve the right to refuse service in areas where delivery is not feasible or legal.
• Bulk orders may require additional verification and documentation.

6. Safety & Liability

• Customers are solely responsible for safe handling and use of firecrackers.
• We provide safety guidelines but cannot be held liable for misuse or accidents.
• Products should be used only by adults or under adult supervision.
• Follow all local fire safety regulations and obtain necessary permits if required.

7. Privacy & Data Protection

• Your personal information will be used only for order processing and communication.
• We do not share customer data with third parties without consent.
• Contact information may be retained for future service and support.
• You may request deletion of your data by contacting us directly.

8. Limitation of Liability

• This website serves as an enquiry platform only.
• We are not liable for any issues arising from website usage.
• All product-related liabilities are governed by our offline sales terms.
• Technical issues or website downtime do not constitute grounds for claims.

9. Modifications

• These terms may be updated periodically to reflect legal or operational changes.
• Continued use of the website constitutes acceptance of updated terms.
• Major changes will be communicated through website notifications.

10. Contact Information

For any questions regarding these terms or our services:

• Phone: +91 6381813100
• Email: sales@sivakasirockets.com
• Business Hours: Monday to Saturday, 9:00 AM to 7:00 PM
• Address: Sivakasi, Tamil Nadu, India